• The above information is provided as an indicative guide: Corapack’s applications service team provides users with full assistance and all kinds of solutions to their packaging problems.

• Highly trained staff is consistently involved in the manufacturing and quality-control processes, geared towards ensuring maximum customer satisfaction.

• Professional and technological coaching is strongly encouraged; for this purpose regular meetings are held with the relevant trade associations, of which CORAPACK is a member (ATIF, Ist.It. Imballaggio, API, etc.).

• The company’s dynamism and flexibility have always enabled it to offer innovative solutions to its customers, also ensuring new packaging systems and their consequent processes are thoroughly fine-tuned and tested.

• Striving for constant improvement is implemented through a QUALITY CONTROL SYSTEM, which consistently checks the quality of materials used, and the reliability of converting processes, in-house handling, and delivery.

• These features have allowed CORAPACK to enjoy ongoing growth in several fields and industries (bread-making, confectionery, cheese-making, fruit-and-vegetable, mass-production), branching out into foreign markets.

QUALITY-ENHANCING POLICIES:

CORAPACK s.r.l. seeks to sets itself apart in the flexible Packaging industry for the quality of the products provided and the reliability and accuracy of its services.

For this purpose a Quality Management System has been established in compliance with the requirements of the relevant UNI EN ISO 9001:2000 regulations. Its objectives include ensuring full customer satisfaction in the short, medium and long term, as well as enhancing the Brand’s image, guaranteeing the effectiveness and efficiency of company processes, and boosting market penetration.

The position of Quality Assurance Manager is therefore fully operative and directly accountable to the Chief Executive. Operating together with staff, this figure shall possess the necessary authority and leeway to ensure company ethics and core values are upheld, customers’ requirements are fully understood and successfully applied, the Quality Management System is adhered to and regularly updated. Moreover, the Q.A. Manager shall also be responsible with identifying any problems in these specific areas, so as to bring about their speedy and successful solution.

This activity mainly entails the following:

• Company staff’s duties and responsibilities must be outlined clearly; also, staff must be adequately trained and constantly involved in the company’s quality control efforts;

• The effectiveness and efficiency of the operative processes must be first defined, and then carefully monitored. Such processes include all necessary passages leading up to the manufacturing and dispatching of supplies, and all supporting (management) processes, such as quality control, financial and administrative management, resource planning, sales and procurement activities, especially in relation to their compliance with the corporate Quality Management system, with the specific UNI EN ISO requirements, and with all relevant laws and regulations;

• Records must be compiled in accordance with this document; also mandatory is the activation and control of the Quality Program, in which the short-term (one or two-year) objectives are laid out, in relation to the quality of goods and services provided by the Company, customer satisfaction, and the progressive reduction or elimination of factors adversely affecting the Company’s performance (delays, inefficiency, claims, etc).

The Chief Executive bears the responsibility of ensuring and supporting the implementation of said policies, and of monitoring their successful application throughout a series of scheduled and documented assessment sessions. For this purpose he must ensure the adequate resources are made available, also by raising awareness and promoting training among staff.

Finally, all staff is urged to contribute to the implementation of these policies; each person within his/her field of competence should strive for the precise application of the Quality Management System and for the attainment of the set quality standards.

The Chief Executive

AZIENDA
CERTIFICATA

Certificato n.
799

Norma
UNI EN ISO
9001:2000